Sales Policy

Effective Date: January 17, 2025

At Didi Baby Store, we are dedicated to providing high-quality products and exceptional service to all our customers. This Sales Policy outlines the terms and conditions that govern your purchases from our store. By making a purchase with us, you agree to the terms set forth below.

1. Product Information

We make every effort to ensure that the products listed on our website are accurately described. However, there may be instances where product descriptions, images, or prices are not accurate, complete, or up-to-date. In such cases, we reserve the right to correct any errors or omissions and to cancel or refuse orders if necessary.

2. Pricing and Payments

  • Pricing: All prices are listed in U.S. dollars and include applicable taxes unless otherwise specified. Prices are subject to change without notice.
  • Payment Methods: We accept several forms of payment, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
  • Transaction Fees: Depending on the payment method you choose, additional transaction fees or processing fees may apply. These fees will be clearly outlined during checkout.

3. Order Processing

Once you place an order with us:

  • You will receive an Order Confirmation email to acknowledge that we have received your order.
  • Your order will be processed and prepared for shipment within 1-2 business days.
  • If any issues arise during the processing (e.g., payment failure, out-of-stock items), we will contact you to resolve the issue promptly.

Please note that all orders are subject to verification before shipping. If there is any issue with your order, we will contact you directly to resolve it.

4. Order Modifications and Cancellations

  • Order Modifications: If you need to modify an order after placing it, please contact us immediately at support@didibabystore.net. While we cannot guarantee that changes can be made after processing, we will make every effort to accommodate your request.
  • Order Cancellations: If you wish to cancel your order, please reach out to us as soon as possible. Cancellations are only possible before the order has been shipped. Once the item is in transit, we are unable to cancel the order, but you may return it following our Refund and Returns Policy.

5. Promotions and Discounts

Occasionally, we may offer promotional discounts, sales, or special offers. Please note the following:

  • Promotions cannot be combined with other offers or discounts unless explicitly stated.
  • Discounts are only valid for a limited time and may not be applied retroactively to previous orders.
  • We reserve the right to modify or terminate promotions at any time.

6. Customer Responsibility

By placing an order, you confirm that the information provided (shipping address, payment details, etc.) is accurate. You are responsible for ensuring that the items you order are suitable for your needs and that the delivery address is correct.

If an order is undeliverable due to an incorrect address or other issues on your part, we may charge additional fees for re-shipping or return handling.

7. Shipping and Delivery

We provide multiple shipping options, as detailed in our Shipping Policy. All orders are shipped according to the selected method. Delivery times vary depending on your location and the shipping method you choose.

For information on the shipping process, please refer to our Shipping Policy.

8. Taxes and Duties

For orders shipping within the United States, taxes are automatically applied at checkout based on your location. For international orders, customs duties, taxes, and import fees may apply and are the responsibility of the customer. We do not cover any customs charges or taxes for international deliveries.

9. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from your purchase, including but not limited to damages related to lost profits, business interruptions, or loss of data. Our total liability is limited to the amount paid for the purchased items.

10. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us: